FAQs
Can I get a sample?
We are happy to send samples of any of our products – contact us at support@goodsmartusa.com for more information.
How much does shipping cost?
For orders under $200:
- Economy (5–7 business days): $9.95
- Standard (3–5 business days): $14.95
- Expedited (2 business days): $29.95
For orders $200 and over:
- Economy (5–7 business days): FREE
- Standard (3–5 business days): $19.95
- Expedited (2 business days): $39.95
For more details, see our Shipping & Delivery page
How long will it take to ship my order?
All orders are shipped from our warehouse within 1 business day and are shipped via USPS, FedEx or UPS.
Once picked up by the carrier, transit time is 2-8 business days depending on your chosen shipping speed.
What if I need my order sooner?
Need it in a rush? Please contact us at support@goodsmartusa.com and we will do our best to accommodate your request.
My package never arrived / is damaged, who do I reach out to?
In the rare event that your package is lost or damaged in transit, please contact us at support@goodsmartusa.com.
What is your return and refund policy?
If you aren't completely happy with your products, email or call us within 30 days of receipt. Click here to see our Returns and Refunds Policy.