Why Goodsmart? 5 Reasons Restaurateurs Trust Us

Why Goodsmart? 5 Reasons Restaurateurs Trust Us

When it comes to outfitting a restaurant, bar, or café, your supplies need to show up, hold up, and reflect the quality your customers expect. Whether you’re a first-time buyer or a seasoned pro, finding the right supplier can be the difference between daily frustration and smooth, reliable service.

That’s where we come in. Here are five reasons restaurateurs trust Goodsmart USA — and why you can, too.

1.) ✅ We Keep It Simple

• We don’t believe in overcomplicating things. You want great products, fast shipping, and answers when you need them. That’s precisely what we offer—no confusing catalogs, no runaround. You get what you order, when you expect it, with real people ready to help if something goes wrong.
• Whether you’re ordering five menu covers or five hundred, you’ll get transparent pricing, straightforward options, and fast order processing every time.

2.) 📦 Fast, Free Shipping!

• No subscriptions, no minimums, no surprises!
• All orders under $50.00 ship free, regardless of size. After that there is a low flat rate of $8.00 regardless of quantity. 
  
• Most items leave our Western New York warehouse the same or next business day, we make every effort to work with our customers to get the best delivery outcomes, even during peak seasons.
• From small town diners to high-volume chains and hotels, our shipping reliability is one of our many values that keeps customers coming back. 

3.) 💸 60-Day Returns, No Headaches

• We know online ordering can be scary, outfitting something you’ve worked so hard on and having to leave it in someone else’s hands. Maybe a size didn’t fit, or a color wasn’t quite what you envisioned.
• This is precisely why we offer hassle-free 60-day returns, even if the box is opened. As long as everything is there, if something doesn’t work, we’ll help you make it right—no fighting for store credits, no fine print.
• Return it. Replace it. Refund it. Just send us a message and we’ll make it easy.

4.) 🧼 Quality That Works As Hard As You Do

• Every item we carry is selected to withstand a busy kitchen, bustling classroom, high-traffic dining room, real-world restaurants, and buzzing hotels. Our best selling menu-covers are water resistant, durable, and built to withstand hundreds of hands.

5.)🧍Family-Owned. Customer-Focused.

• We run a small family business in Western New York. Not a drop-ship storefront or faceless distributor. We personally touch, pack, and ship every item.
• If you email or reach out, you’ll talk to a real person who knows the product, wants to help, and sees you as a person before a paycheck.
• We’ve built our reputation on honest service and real solutions, not just clicks. 

👍 Want to Try Us Out?

Whether you're restocking, remodeling, or just getting started, we’d love to help. Join the thousands of restaurants, hotels, food trucks, and cafés that count on Goodsmart USA.

👉 Contact us for a sample or consultation

👉 Browse our most popular items

👉 Or order today and experience the difference