Goodsmart Quality Guarantee & Workmanship Warranty
Since 2004, Goodsmart has supplied restaurants, hotels, and hospitality groups across the USA with durable, dependable menu covers and supplies. We stand behind every product with our 30-Day Quality Guarantee and a 6-Month Workmanship Warranty.
30-Day Quality Guarantee
If your order arrives defective, damaged, or not as described, you’re covered. Simply contact us within 30 days of delivery, and we’ll make it right:
- Free replacement of the affected items, or
- A full refund to your original payment method.
We’ve already delivered over 1,000,000 menu covers to more than 10,000 customers — and when something goes wrong, we fix it fast.
6-Month Workmanship Warranty
Beyond the first 30 days, every Goodsmart product is covered by our 6-Month Workmanship Warranty. This covers:
- Stitching that comes undone under normal use.
- Loose or separating binding.
- Material defects that affect performance.
If you experience an issue within 6 months of purchase, we’ll repair or replace the product at no cost.
Exclusions
- Normal wear and tear from daily use.
- Damage caused by spills, stains, or misuse.
- Customised products (special sizes, debossing, logos) unless defective on arrival.
- Sale and clearance items, which are final sale unless damaged in transit.
How to Claim
- Email support@goodsmartusa.com with your order number and photos of the issue.
- Our team will review your claim within 2 business days.
- If approved, we’ll arrange repair, replacement, or refund as quickly as possible.
Why This Matters
Restaurants and hotels can’t afford downtime. Our guarantee and warranty mean you can order with confidence, knowing we’ll stand behind every cover, apron, and supply we ship. That’s why we’re one of the top menu cover sellers on Amazon — but when you buy direct here, you’ll always get our best prices and fastest service.
Goodsmart is a proudly American, family-run business based in the United States. Serving hospitality since 2004.